Vietnamese Merchant Servicesaims to give businesses an advantage in their competitive industries by providing an excellent product mix of merchant services & superior customer service from people who not only know the business, but your language and culture. We aim to educate our family of merchants to better help them succeed, find the bank card processing that best matches their needs, and empower them to give back to their respective communities through charity.  Learn More About VMS
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Our Mission

  • VMS must simplify the process and clarify the complexities created by the industry. We must understand the special requirements of our retail partners.
     
    VMS was started to tackle the problems that the Business owners encountered in their retail establishment. VMS understood that the ethnic biases they encountered were standard in the industry and the merchants did not have any place to get clarification.
     
    By starting from a fresh prospective it was determined that a combination of industry experience and a new insight would be required. Our originator, Andy Nguyen, brought in a proven merchant processing entrepreneur for stability and then built a team of Vietnamese customer service representatives and marketing agents to assist the underserved community. Mr. Nguyen put together six simple rules that would be the guiding force of VMS.
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  • Respect
  • Clarity
  • Simplicity
  • Value Guarantee
  • Product Mix
  • Community
VMS will respect our merchants and treat them with dignity. Only by doing so can we expect to retain our customers and develop a broad based Vietnamese community.
Our industry has spent twenty years complicating the merchant processing business. VMS will clarify the process including rates, filling out applications, installation, technical support and statements.
VMS will provide the simplest rate structure and statements in the industry. The monthly costs will be clear so you spend less time figuring out what and why you are being charged and more time working on your business.
If VMS cannot solve the merchant’s problems then we will help move the customer. All of VMS’s early termination fees will be waived.
A full line of products including merchant processing, point of sale equipment, Apple and Android applications, specialized software, cash advance, gift cards, check protection and wholesales product discounts will insure that the customer can solve all their needs with VMS.
As VMS grows and has success it wants to thank the community and utilize its good fortune. VMS will give back to local agencies and help with the building of Vietnam.

Why VMS?

  • Services

    Service you expect. With our Vietnamese Customer Service Representatives, we can assist and help you at a personal level, at VMS “We Speak Your Language”.

  • Technology

    With VMS, you aren’t held back by outdated, legacy technology. We are constantly looking for ways we can use the latest developments to your advantage. From sophisticated reporting to a powerful, new point of sale system, VMS gives you the tools that make your business more efficient and productive.

  • Comprehensive Card Processing

    VMS offers solutions that enable you to accept all forms of credit card payments, debit cards, gift cards and check conversion.

  • Our People

    At VMS, we get to know our clients and take pride in their successes. At the heart of our business is our team of experienced executives, drawn together from the bank card processing industry by the challenge to raise the standard of service and work with Vietnamese Community. Every VMS employee is dedicated to providing superior customer service to our merchants.

  • Value

    VMS’s transaction and account fees are competitive with any other processing service, and we are happy to discuss options that will enable you to lower your current transaction fees.

  • Easy Sign Up

    If you are a new business, all it takes to sign up with VMS is a phone call. If you are in an existing contract, one of our account representatives can help you determine the best processing option and help lower your transaction costs.

  • Next Generation Solutions

    Our plans and products are designed to reflect the way you do business and enable you to take advantage of new technologies, such as smart phone and POS.

  • Philanthropy

    VMS believes in giving back to our communities. Our Viet Care program gives charities and foundations a new way to generate funds, simply by encouraging their business patrons to sign up with VMS.
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